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Businiess name:
Yokohama
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Review by:
citysearch c.
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Review content:
We visited this resaurant on 2/19/2010.We were sat at a table and then were told to move that it was reserved for other guest,we had filled out our order form and evidentally our table number was not switched after we got up and moved so we were served the wrong order.We had 3 waitresses. Not a one waitress came to our table and ask if things were ok.I told the owner (waitress)that we were served the incorrect food and she started yelling and telling me that we were trying to get our food free.I was willing to pay for the food eaten the rest was left at the table,she preceded to yell and told us never to come back that her restaurant was for BIG CHEESE ,(people w money)and that is why we were moved to another table by the window.I did pay for the meal and I contacted my bank and found out she put a tip on my card that I did not authorize.I had this feeling she was that type of person by the reaction I got when I mentioned our food was wrong. I however already given the waitress a cash tip as she was the one apologizing for the mistake and was embarrased by the way her boss was reacting.Very disapointed that a grown women and business owner would blame the guest for their mistake.Hopefully she will take some classes on restaurant management, I would hate for them to fail.
Pros: GOOD PLUM WINE.
Cons: RUDE WAITRESS(OWNER)SLOW SERVICE VERY AGGRESSIVE
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