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Businiess name:
Rathbun Bette - Rathbun Realty & Investments
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Review by:
citysearch c.
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Review content:
I am a tenant currently renting from Rathbun Realty. I have rented many times and have never dealt with such horrible service. The day before I moved in they called late in the evening to ask us to postpone our move because they needed to still fix things. They call EVERY month to tell me they have never received my check, when they have misplaced it EVERY time, because I have paid it early and on time. They called and told me that they would be inspecting my home from 9am-4pm. I stayed home all day to be greeted by a repair man that said he had to fix my outlets, when I never approved of a repair man to fix my outlets...they then charged me a $50 fee for sending a repair man out?? AND i got to waste my whole day off waiting for NO home inspector. They charged me $80 for making an ""unnecessary"" work order for complaining that my washer takes 20 minutes before it starts. I moved into my home in May, when inspecting the house I asked how to work my heater, and work the alarm system the inspector said ""I don't know"" It is now getting 40 degrees at night and I live in a house built in the 1930's..I called to ask how to turn on heater, woman was very rude to me told me to file work order and I would get help within 24 hours....48 hours later I called again they said they didn't get my work order (even though I got a verification email saying they did) and to resubmit one. ONE WEEK LATER I called and asked them to please show me how to operate my old gas heater they said they would only if I would pay. Pay for something that their poorly educated staff should have showed me on day one. DO NOT EVER rent with Rathbun Realty. They are rude to their customers and so disorganized!
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