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Businiess name:
A C Mechanix Heat & Air
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Review by:
citysearch c.
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Review content:
What a horrible experience with this company. My AC breaks down on a Sunday, I had to go through my home warranty to use this company. On Monday morning, they state they don't have any openings until the next day, which is understandable. Make an appointment for Tuesday, and they state they will call me before the repairman arrives. Get home later that day, to find out they did show up earlier and failed to call me on my cell phone as instructed to do so. They offer excuses, and refuse to send a technician even though I have a small child in the house. Go elsewhere if you want to actually have some customer service and people willing to do their jobs correctly. They don't seem to care at all. Unfortunately I still will have to wait and see if they show up tomorrow. I did file a complaint against this company with my home warranty company and urged them to drop them off their vendor list.
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