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Businiess name:
Martin Appliance
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Review by:
citysearch c.
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Review content:
Showroom was well stocked, sales person was knowledgable. I found the same appliances cheaper at other vendors, but the service contract was the attraction for buying from Martin Appliance. My delivery request was lost so I ended up waiting for 5 hours for a delivery that never arrived. One day of vacation lost. I called them and they got someone to bring it out, but I still lost most of a day. The appliances look and work great. I would recommend, but they need to do the small things well also.
RESPONSE FROM Martin Appliance:
Thank you very much for your feedback. We appreciate your business and are sorry that we did not meet your expectations on the scheduling process. We are committed to doing what we say we will do and mistakes like this are taken seriously. We do really appreciate how understanding you were in this situation in spite of the inconvenience we caused you. Thanks again for choosing Martins!
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