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Review content:
I feel like the best way to describe my experiences here are very inconsistent, but based on last night's visit, I am less disappointed than TRAUMATIZED. I had popped in a couple of years ago and got a cut that I was very happy with and then a few months later tried again, with a different stylist and was disappointed. I didnt return for years, but I decided to try again for a simple blow dry before I went on vacation a couple of weeks ago. The woman I was with did an amazing job, my hair was full and gorgeous! HOWEVER, I called yesterday to try to get an appointment with the same person, for the same service and she was out of town, so nervously I agreed to try someone new. This is when it took a turn for the worse. Upon entering I was ushered towards a young man with braces that was slumped over in his chair (so unprofessional) before realizing he had a client. He asked me to step in to his office (cheesy) and reviewed my hair. I told him that I just wanted a blow dry and he took some of my hair in a comb and said ""your cut is uhhh interesting, I think you need a trim"". I get my hair cut a very reputable salon downtown, and like the style very much, I was offended, espescially because I DIDN'T ASK for a cut or his opinion, just a blow dry! So, he took me to the shampoo area and did a decent, but very aggressive washing and conditioning. Afterwards the aggressiveness got worse as he ripped through my, long, fragile, color treated hair, with a flat brush. I could litterally feel hair being ripped from my scalp, there was zero finesse or regard for my comfort. I had said that I wanted a lot of body and he said ""you want a little but not too much"" Ok....So he takes the biggest barrel brush I'd every seen (may as well have been a paddle brush) and took huge section of hair ripping and rushing through them furiously. My hair was completely straight and flat (this is what I can achieve on my own). Pleased with his work and noticing his next ""victim"" was waiting he replied ""ok princess you're done"". Umm, ewe! It was one of the least relaxing, least satisfying salon experiences I have ever had, the only upside was that I didn't need to set my alarm this morning because my throbbing scalp had me up by 5:30. Long story short, proceed with caution, be very careful which stylist you see here.
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