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Businiess name:
Off The Grill
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Review by:
citysearch c.
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Review content:
I gave them ONE more chance. They said 45 minutes. I waited 1 1/2 hours. I called she said it was on the way. 10minutes later the delivery driver called saying he couldn't find my place (they have my address and delivered here twice) I repeated the address. 10more minutes later I called them back. The lady said they were delivering it so I got mad and she put me on hold. Much to my surpirse the DELIVERY DRIVER picked the phone up asked me where I was located. 2 Hours later I asked if the burger would be new since the one that wasn't delivered had to be cold, soggy. He said it would take ANOTHER 45 minutes and it MIGHT NOT be warm? He just said should he cancel my order? YES! . I live ON 2nd AVE. In a cab its 45seconds to Broadway. NEVER AGAIN
Pros: always pick it up, none, none
Cons: Bad customer service, delivery bad, cold soggy burger
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