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Businiess name:
Kloc's Carolina Car Care
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Review by:
citysearch c.
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Review content:
Ever since the management changed at Kloc's in 2010 the service has not been the same. On top of that, when we purchased our tires under previous management they said we would get free rotations for life. The new management has decided not to honor that. They made this very clear by giving my wife a receipt with no work on it ($0 balance) that stated in large capital letters on the front, ""NO MORE FREE TIRE ROTATIONS - RUSSEL BENTHAL"". I really can't think of a way to be more rude.
Update 8/1/2011: A new coupon just came out for free lifetime tire rotations and alignment checks with purchase of 4 new tires. I thought about going to confront the manager about it, but it's not worth wasting my time and energy on a company that has such disregard and disdain for its customers.
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