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Businiess name:
Alan Webb Mitsubishi
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Review by:
citysearch c.
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Review content:
Note: The claim Representative in charge of the claim wrote for USED SUSPENSION...Did the Insurance person tell that to the customer, sounds like Adam did not do his job explaining the preliminary estimate he wrote. So, sounds like the customer drove the vehicle in for the estimate and then must have dropped it off almost 5 weeks later? Hmmm, did the customer sign a repair order and ok the shop to order parts prior to dropping off the car for repairs? Parts should have been ordered and received prior to dropping it off to expedite the repairs, right? Then it took 5 more weeks to repair, hmmm, something is wrong here. The standard of time frame to repair is the amount of repair hours divided by 4-5 (ie: 100 hours of repair and refinish divided by 4.5 = 22.23 working days). So, the see the vehicle had a fender, bumper, hood and some sort of suspension damages, something doesn't add up. That would be in the neighborhood of 40 hours of labor, refinish and mechanical, which calculates to almost 9 working days. Well, this is just my Observation and it seems that something else was behind the scenes in the year 2007-2008 that we do not understand. Here is the new scoop, there is a New Body Shop Manager and New Body Shop Appraiser at this facility. 2010 is going to give us all a brand new outlook. Thanks for reading!
Pros: 2010 is a Brand New Year
Cons: Either I wrecked my vehicle or someone else crashed into it.
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