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Businiess name:
Stearns & Hill's Bistro
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Review by:
citysearch c.
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Review content:
We went there on a Thursday night around 8pm for dinner. We were seated right away by a very nice hostess. It took a while for the waitress but that was not the problem. We were seated in the restaurant area but all you could hear was loud talking and almost screaming from the bar area. At one point the manager came around to ask how things were and we mentioned that the bar area was extremely loud and that we had come to a restaurant not a bar. Melrose does not allow patrons to just drink at a restaurant and they are supposed to enforce a two drink maximum. Our food came and we ate without having the waitress ever come back to check and yes we did want refills on our drinks but had a hard time getting her back to the table. The restaurant was not very full so there was no excuse. Meanwhile, the patrons at the bar started swearing and they were so loud that we could not enjoy our meals. We asked the waitress for our check and got our meals wrapped to go and then asked to speak with the manager. We told the manager that we had to get our meals to go because the bar area was not only loud but that people were swearing and that this is not acceptable at a family restaurant. She stated "" there's nothing I can do about it."" To this, we both replied that she is the manager and it is her job to stop people from getting intoxicated, and loud and especially from swearing. We were not at a hole in the wall bar but in an upscale ""bistro"". She said next time we should ask to sit further away. We told her that there would not be a next time but that she still didn't get the fact that this was not acceptable and this was her job to keep control.
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