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Businiess name:
BottleRock
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Review by:
citysearch c.
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Review content:
I had previously written a glowing review for this place but my last visit was so below par in terms of service that I am recanting that review. My friend and I came in on a saturday afternoon and the place was already pretty crowded. We waited patiently by the door but were barely addressed by the servers who acted as if they were too busy to even greet us. Then finally when several groups of people were waiting, they finally acknowledged us and started making a wait list - however when the first table opened up they gave the table to people behind us on the list with the excuse that they were setting up a table for us in the alley. They never bothered to ask if we wanted to sit in the alley. Not wanting to be difficult we let them sit us there, but was ignored for a while before a server came out with menu folders - when I opened them to find them empty, I had had enough of this place. The lethargic, uninterested, bad service was simply too poor and disrespectful to inspire me to give them any business. I had recommended this place to many friends and now I'm sad to say, I will be recommending Ford's Filling Station down the street - way better food and service.
Pros: Good Concept
Cons: Horrible Service - Will never go back
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