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Businiess name:
Abalonia Bed & Breakfast
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Review by:
citysearch c.
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Review content:
I found abalonia in some b&b website, made request for reservation, and got an email back to saying will get in touch with me that night. 2 days later still no call. So I call them, referencing the email and the date I want. Reservation made, and card charge, but I didn't receive the email confirmation. A week prior to my reservation date, I called to confirm, and apparently they have my reservation on a weekday instead of my weekend reservation. They told me they were unable to give me the room I want but ask if I want a room with twin beds oppose to the king bed I had requested. The property manager said I can get a refund, and I said yes. I got a confirmation email for my cancellation, but the refund never came. I waited out a few weeks, called them several times, and Lorna (property manager) keeps saying it should go through in 48 hrs. It's all a BS. In the end I had to call my card company to distribute the transaction, and they had to cancel my whole card, and resend me another card.
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