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Businiess name:
Bloom Cafe
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Review by:
citysearch c.
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Review content:
I'd like to say this is some of the best food in the area. The ingredients are fresh and almost every plate (save the salads) are incredible. The servers, while pleasant, don't move at a pace some of us might be used to. But I give them the benefit of the doubt, the food is that good, and I've kept going back. My frustration lies in whoever they are allowing to answer the phones. They have bizarre rules about their delivery service, which is their prerogative, but the attitudes on the other end of the line are unforgivable. It's happened a number of times. I'm not really sure what 'It takes 15 minutes to process your order' means. Someone should have a sit down with the people responsible for taking orders over the phone and talk to them about appropriate customer service and phone etiquette. I'm sorry if my calling to place an order puts you out and inconveniences you. I won't be calling again.
Pros: Food, atmosphere, the chicken bowl and the fish tacos
Cons: Delivery service, people answering the phones
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