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Businiess name:
Summit Hospital
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Review by:
citysearch c.
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Review content:
I brought my teen son into the ER at Summitt Medical Center at 6:00 a.m.on Monday, 1/2/12. My teen son was in extreme pain and had not slept all night, therefore, the ER visit. Upon arriving to the E R , no one was there. There was no one at the receptionists desk, no one in the waiting area, no one in the office, and after peeking into the Triage window, saw no one there. Clearly they were not busy. I yelled out numerous times for attention, and proceeded to knock on the double door windows a few times with no answer. ( there was no bell or buzzer on the desk, but no one came to the desk when we entered, or exited for that matter) finally left after a few minutes due to his pain and drove to Vanderbilt E R where we received immediate help. After explaining the story to Vanderbilt E R nurses, they validated my concerns that there was no one at the front desk, even for 1 minute,and persuaded me to contact you all. I would be even more concerned if this had been a life death situation with someone walking in as we did. This is an unspeakable lack of responsibility on someone's job in that particular area. Even to leave a desk for a moment could be crucial to someone's welfare.
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