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Businiess name:
Park Avenue Cleaners
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Review by:
citysearch c.
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Review content:
I have gone to Park Avenue's on Lebanon Rd. in the past and not had any problems, but after my most recent experience have decided I won't be doing any more business there. First off, the girl behind the counter informed me that instead of $1.50 for two of my items, she would be charging me $5.00 for one and $3.00 for another due to the fabric and beading around the neckline. Kind of defeats the purpose of coming to a $1.50 cleaners, I told her. I asked her why they had never charged that for those items in the past, as I specifically remember bringing those shirts in before and only being charged $1.50. She dismissively told me they'd changed their policy. I told her I'd just take those to the regular cleaners. I really feel they should have this posted this new policy somewhere as an FYI to customers so they won't be taken aback when asked to pay more than $1.50. It makes it seem like false advertising otherwise - like a ploy to get people in and then charge them the same as anywhere else anyway.
Pros: usually quick and inexpensive
Cons: not as good of value as traditional dry cleaners, bad customer service
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