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Review content:
Cancun delivered the absolute WORST restaurant experience I have ever had, and I give it a thumbs-down in every category: disgusting food, horrible service, embarrassing decor. I love Mexican food, and lived in CA for 6 yrs. To my surprise, I have eaten at some very decent Mexican places in NY; Cancun Restaurant is not one of them. I ordered a Coke, which was served to me in a dubious margarita glass with a plastic, green cactus stem, with a ridiculous tall straw, which practically rested horizontally on top of the glass, because a margarita glass is too shallow for such a straw. The waiter, after having rushed up to get our drink order and who asked us for our food order before we had anywhere near enough time to peruse the menu, could barely speak English and couldn't answer as to whether or not he liked certain items listed. This seemed to be a bus-boy in waiter's clothing. Because the prices on the menu were relatively high for a Mexican restaurant, I suspected that the quality of the food must be very good. NOT so! We ordered traditional items, difficult to screw-up, especially being that we didn't order meat or fish. The food was so disgusting (any canned refried beans are better that the scary, gray mess they served here) that we forced down as much as we could stomach only because we were starving, yet we left hungry and ate a second dinner later. The waiter, who had been in such a hurry to take our initial drink order, did not check on us once throughout the meal, and I saw him leaning against the back wall, looking out at the restaurant, practically the whole time. NO CLASS. Someone cleared our plates and then we sat for about a half hour while no one asked us if we wanted anything else. We put on our jackets, preparing to leave, and still no one approached. We considered leaving without paying, but our scruples wouldn't let us, so we signaled someone to bring us our check. Don't go to Cancun Restaurant if you appreciate good food and good service.
Cons: food, service
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