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Businiess name:
Fratellos
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Review by:
citysearch c.
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Review content:
after walking by the front of the restaurant to take a peak at the menu board of what was being offered on the lunch buffet, someone (maybe the owner) came out and lured us into the restaurant. he was very ""aggressive"" in convincing us they had THE BEST italian buffet. With hesitation we went in cause he got us to check it out. It was hard to say ""no thanks"" after walking right into the restaurant to the back where the food was. We decided (against our better judgment) to give it a shot.
It seemed like half the stuff listed on the board outside WASN'T even on the buffet. The chicken was dry, the meatballs tasted/looked like they were made from a frozen pack, none of the sauces tasted homemade and the pasta was overcooked, the salad dressing bottle was broken causing the dressing to make a huge blob on the plate. Not to mention the food at the buffet wasn't being refilled very efficiently leaving empty serving trays - very bad, especially since they don't have a lot of different dishes.
The service was so poor. No one came to take our drink orders until we had already started eating and weren't refilled until we were ready to leave. Our plates also piled up and weren't cleared away until we were finished our meal. How awful to have to eat with dirty plates taking up the rest of the space on the table. The table beside us had the right idea to just drink from water bottles they already had because it didn't appear they got drink orders taken either. It also took them forever just to get extra napkins! You'd think the servers might walk around with things like straws/napkins on their person like most other restaurants.
Brier Creek has so many dining choices so for $7.99/person during lunch, please take my word for it and skip Fratello's all together. It is so far from worth it. Don't even walk by there or you may get caught by the guy luring you into his awful restaurant.
If I could have, I would have given this place 0 stars. Really.
Pros: nothing
Cons: food doesn't taste homemade, pricey, HORRIBLE service
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