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Businiess name:
Mid Valley Veterinary Hospital
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Review by:
citysearch c.
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Review content:
I generally only post pos reviews but feel I have to tell our story. We've been clients for 8 yrs & have been pleased with the facility, frnt off & especially technicians & Dr. Pitt. Everyone seems to really love animals. Prices have been ok & I've even received small discounts. However, our most recent exp was horrible. Pro: called to request same day appt & got it. Offfice and exam rooms were clean. Frnt off staff was professional. Animal tech (Cindy) was compassionate & thorough.CONS: Saw a new vet, Dr. Kim & in our opinion she was cold & actually seemed put out by having to touch our cat. She literally made a disgusted face and used just her fingertips and a tongue depresser to exam her. I am the first to admit that she was smelly (we brought her in b/c she was losing weight and her breath smelled & found out smell was caused by prob w/ tooth). Seriously, she's a VET! Doesn't she expect to have to touch smelly animals? Secondly, our cat didn't have a fever and based on the skin resiliency test, was not dehydrated but her ""treatment plan"" recommended overnight hospitalization w/IV fluids, two injections (no one could tell us what the injections were), overnight care (no one even stays with the animals overnight) bloodwork and a urinalysis. When we questioned the need for overnight hospitalization, she just shrugged her shoulders & said ""it's up to you, it's my suggestion"". It was painfully clear that her only concern was how much money she could charge. Some vets suggest treatment plans based on how much they think you love your pets and how much you'd be willing to pay for their health. This one seems worse than most. Once she realized that we weren't going to accept her ""plan"", she had Cindy take over and we never saw her again. We had bloodwork/urinalysis done for $225.00 and were told we'd get a call by 11 w/results...now 12 & I've already called once and no return call yet. Dr. Kim: cold and uncaring
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