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Businiess name:
Cressy Door And Fireplace
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Review by:
citysearch c.
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Review content:
Cressy Door Service is terrible and rude. When their representative came for an estimate he explained that he would install a separate outlet for the garage door with a separate connection but when their installer came he did not put a separate outlet but used an existent outlet already installed that was used solely for lights.when i asked why he did not install a new outlet like he said he would, he simply lied saying he didn't know how to install a new outlet. Package was estimated including a keypad for controlling the door from the inside and two key fobs for operating the door in cars however the pad wasn't provided and only one key fob was given. When calling back to cmy given estimate was wrong and the package doesn't come with these items. What company does that? Lies to the customer with no promise of warranty AFTER install is complete. Avoid at all cost if you want to avoid being ripped off. Terrible terrible company with one of the worst customer service experiences i have had.
RESPONSE FROM Cressy Door Co, Inc.:
We are sorry for any misunderstanding. We never provide electrical wireing unless it has to do with the photo eyes and the pushbutton on the wall. The customer always provides a plug in. Our quote only had one key fob remote in it, however we have since sent this customer a second one at no charge.
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