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Businiess name:
Replicator Graphics
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Review by:
citysearch c.
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Review content:
I ordered 1000 special order magnets more than one month before an event I was a primary sponsor for. I was not informed there were any issues with the order at the time of order. Two weeks before the event I started leaving voice mails and e-mails requesting the order status. There were eight different attempts to request a status update on the order. I was never responded to by them until I canceled the project one week before my event. Subsequently I had to order the materials else ware. There were no placed in the state of Washington who could produce this project. I paid an additional $700.00 in shipping for next day air shipping charges because the materials were heavy. After I sent notice of canceling the order, I was sent an e-mail offering no excuse other than she didn?t get to it. There were no apologies or kind words. I was told tough luck. If there was a response to my many inquiries I could of taken my order else ware and I would not of had paid the $700.00 shipping fees and ne severely stressed.
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