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Businiess name:
Spartacus Restaurant
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Review by:
citysearch c.
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Review content:
I Love the food but hated the evening. We have been going to this restaurant for years and this was obliviously not the night for it. There were five adults, three children around two years old each and a baby. I was holding the baby when the waitress took the drink orders so I wasn?t paying full attention to her. So when she didn?t check with me on it I figured my fault but when she brought the others their drinks and didn?t check with me then I though well that is kind of off service. We had ordered one appetizer and one cheese thing, green beans and carrots for the children to share as there meal then we placed the order for the adult?s food. The waitress brought out the kids food with the appetizer. So the children ate their food and then got bored and restless. This wouldn?t have been so bad had our food come out shortly after as is it took an hour to get our food. When one of the dads finally asked when ours would be out the waitress informed him as she breezed by that it was probably next. It wasn?t we had one more party in front of us before we were served our food. The food was burnt on the outside but good on the inside of 4 out of 5 of us. Then splitting the ticket the waitress had trouble with who was on what ticket and who needed a box. She also informed us she couldn?t split the kids meal onto two tickets. Either she didn?t know how or wouldn?t. Although past experiences at Spartacus they could or did. When she brought our tickets and a box she still couldn?t give it to the one person who had any food left on her plate. She kept trying to give it to one of the dads who had a few fries left and some bread on his plate. I am sorry but all we could think is can?t you see the one person with the full plate of food is the one who needs the box (we have now told you three times), As the kids got fed up and she couldn?t tend them and eat. Oh and here is some fun the waitress marked through our bill and wrote 18% her initials and the new amount at the bottom for us. So now we are all a little pissed she is telling us what to tip her. I am used to a party of eight or so getting the mandatory 18% and didn?t realize that 5 adults would or that children and a baby who can?t even eat the food got counted. So one of the moms goes to the manager. Just to say it was a less than satisfactory experience at his establishment. He only wants to know what she wants, keeps interrupting her and walks off while she was talking to him (or better to say trying to). He goes in the kitchen and we can hear his telling the waitress to handle her F*cking tables. How is that at all professional? I mean bad service is one thing but he is the owner/manager it is his place to be the face of his establishment. We have never had that happen before. It was just a disappointing experience.
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