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Businiess name:
Consumer Electronic Service
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Review by:
citysearch c.
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Review content:
Just a quick note to say how much I and my wife valued and appreciated the outstanding work of Jeff this week in fixing our 46 inch Samsung LCD TV. Not only did he quickly diagnose the problem...but he was able to fix it on the spot...and I can't begin to tell you how much that meant to us.
Beyond fixing our TV -- as Jeff was testing his completed work, he noticed that our HD picture quality was ""off."" As a result, he took the extra effort to check our Dish Network HDTV settings -- only to find out an incorrect setting that was prohibiting us from seeing a full 1080i picture...which is what we've been paying for of course! I must say, for about six months...since we were obliged to replace our Dish Network HD Receiver...we had actually noticed and commented on how the HD picture quality seemed less than before...but had passed it off to poor transmission quality from the satellites etc. Then of course...along comes Jeff...and within 30 seconds of seeing the HD picture, he made the setting correction...and voila...we're very happy campers.
Aside from Jeff's obvious technical expertise, he is undoubtedly the most personable, friendly and engaging technician we've ever experienced in our home. From the moment he rang the doorbell, his appearance and his demeanor exuded both confidence and competence...and we were not disappointed of course. He's quite the Ambassador for CESNC...and a role model for all others who call on customers in their homes.
We of course told Jeff how much we enjoyed and appreciated his fine work...but if you'd let him know that we have conveyed our
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