Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Mar-Chet's Auto Repair
|
|
Review by:
citysearch c.
|
|
Review content:
Went there earlier this year for tires to be installed. I purchased the tires used from a man who lived locally and he AND the garage members stated that the tires were in great shape, no dry rot, etc. Just recently, 12k miles later, I've had 3 out of 4 tires fail on me. 2 of the 3 times almost resulted in fatal injuries on the highway going between 60-80mph. Police officer who responded to the more recent incident (9/2) stated that the tire was horribly dry rotted which resulted in the tread peeling right off the tire. Aside from barely missing trees off the highway, bumper damage did occur from the tire debris. In June 2010, I brought an itemized list of repair work that I needed done and dropped it off with the vehicle. Work requested was supposed to be around $350-400 TOPS. My bill was just a hair over $1k! When I asked about the repairs, they confirmed that they received my list with the vehicle and when asked if they had to notify the CUSTOMER of any unauthorized repairs BEFORE they're done, they stated that their company did NOT have this policy in effect. Feeling as if I had no other choice in the matter, I checked the local PA laws about the auto repair field and found out that the notification law is REQUIRED by ALL repair shops in PA! Since I already asked them about it and they said there was no such law in effect at their shop, I felt there was no other option but to contact BBB, Attorney General's office and send Mar-Chet's a letter as well. Within days I received a letter back from them, an updated invoice and a partial refund for almost 1/2 of the repair bill. Never once did they apologize or admit to being in the wrong in the situation yet in their letter to AG they tried to make it out where I was a ""problem"" customer. ALL I wanted was for the repairs to be completed that I had itemized for them. Nothing else was discussed with me, they just did as they pleased. I will NEVER EVER EVER be going back to this garage as I've never been treated this way in my life. They work with the school buses so it's not like they were hard up for $ but it's BAFFLING that they had no common sense to discuss additional repairs with me that were NOT requested. F-
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|