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Businiess name:
Bien Shur Restaurant
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Review by:
citysearch c.
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Review content:
My boyfriend and I were so excited to have dinner here, and the night that we went became such a nightmare. Seriously. I am determined to write every bad review I can about this restaurant as possible. We had reservations @ 9pm. We were seated @ 9:05. We sat for 15 minutes till we were served water, at that time we ordered our wine. When our wine came to our table it was wrong. It took our waiter another 20 min. to get another bottle, but this time he gave us two options. We didn't like the options so we ordered another wine. We complained after 40 minutes, and finally got another waiter. However, our new waiter, once again, brought us another wrong wine. We were so frustrated that we got up and left. We were there 50 min. without ordering our food and without our drinks. The hostess had the audacity to accuse us that we were late for our reservation - that we came in @ 9:15. Another floor manager/hostess came to our table and just said sorry, and gave us our check for our appetizer. Yeah, a check after several complaints. My boyfriend paid for our appetizer, and asked to speak to the manager. The manager was unconcerned and not very helpful. He just nodded and apologized. Anyway, it's a terrible restaurant.
Pros: Nice View, that's why we went
Cons: horrible service...horrible
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