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Businiess name:
California Pools & Spas
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Review by:
citysearch c.
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Review content:
I've made a video from the start of marking the layout of our pool to the finished product. Dave, our salesman, for CA Pools was our first contact and he made us feel very comfortable by going over every detail about the company, pricing, time frame, and if there are any problems. He did not pressure us into signing any contracts and made sure that we were totally educated in all aspects. During our initial visit with Dave we were totally honest with him by telling him that we had other pool companies that we were getting appraisals on. He assured us that CA Pool's will do the best job for us. Within a couple of days Dave called us to let us know that he would be sending, via email, a 3-D rendition of our property and how the pool-that we wanted-would fit in. I was amazed at how fast we got the renditions and everything that we asked for was there for us to see. This is our first pool so we didn't know what to expect once we signed the contract. Once we made the decision to go with CA Pool's we had nothing but the best communication with Dave as well as the people in the office. Any question or concern was immediately addressed and we didn't get the runaround that many companies do. We often felt so good that we were being treated like ROYALTY. Every crew that came from knocking down our wall, getting the heavy equipment in the yard to dig out the earth, plumbing, wiring, steel work, making our steps & benches, holes for our umbrellas, pebbling, tiles, lighting I can go on forever, were remarkable and friendly. After using the heavy equipment a new crew came in to put up a brand new wall and also painted it with the same exact color that our entire area has. Every crew that came cleaned up after they left and were respectful when our dogs needed to go out and do their business-LOL. We would highly recommend anyone to CA Pool's and gladly show them our video so they can rest assure that they chose the right Pool company. Thank you so much Dave and Lisa for being there for us and to Dave especially for coming out many times just to check up on us and make sure that everything had met our expectations. Thank you, Thank you so much!!!
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