Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
The Maids
|
|
Review by:
citysearch c.
|
|
Review content:
This was the WORST experience I have ever had with a company. Purchased a Groupon for Mission Maids. When I called to made an appt, the owner answered the phone. The appt. we agreed upon was for them to be at my home from 1:00 - 2:30 on 4/14. I informed the owner I needed them to be done no later than 2:30 so I could pick up my son from school. When they didn't show I called. The owner told me 1:00 - 2:30 was the 'arrival window' not the 'working window.' I reminded him I had been very specific about my time constraints and that he had understood and assured me at the time that it was fine. The Groupon offered 2 maids for 2 hours, but due to my situation he offered me 3 maids for one and a half hours. I told him I would never have made the appt. had I known about the 'arrival window.' I would have made it for another day. He was rude, nasty and belligerent. When I asked for his name he refused to give it to me, what a coward! He informed me, using very colorful language, that he would not reschedule the appt., and would not give back my money. I had to file a formal complaint with Groupon to get a refund. I also filed complaints with the Better Business Bureau, and a handful of government agencies that regulate businesses and consumer fraud. If I hadn't had Groupon behind me I would never have gotten any money back, I'd have had to sue him in Small Claims Court.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|