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Businiess name:
Pita Cafe
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Review by:
citysearch c.
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Review content:
Ordered Greek Salad and specialty Chicken Sandwich. Waiter brought wrong size salad (larger size). When asked about it, I was rudely told that's what I ordered. Next, I bit into my sandwich; it was dry. Told waiter that I was not satisfied with sandwich. Waiter tried to bring me a side of garlic sauce, but that's not what I wanted. I wanted a new sandwich made the correct way with fresh ingredients. Waiter took plate with old sandwich and a few olive pits that I put there from my Greek Salad. Waiter brought me new sandwich. I took a bite out of new sandwich and found a olive pit (at first I thought it might have been a chicken bone). My previous sandwich was recycled to make new sandwich; that's gross. Shortly after I realized what just happend, I flagged the hostess. She got manager. Explained to manager about my experience, and I politely asked for a new sandwich and a new salad (correct size). Manager took my plates. Manager came back and gave me a hard time about returning the larger salad that I didn't order in the first place. To make a long story short, the manager told me that I was costing him money, meaning no profit from my visit. I was stunned and very much insaulted. In a nut shell, I walked out; and I will never return again. This has not been my first bad experience with Pita Cafe in Oak Park. They have messed up several carry out orders in the past where I had to go back to get my order corrected. Pita Cafe never said sorry or offered a meal as a courtesy. I strongly feel Pita Cafe is only looking for the green, and they do not care about satisfied customers. I am a firm believer that Pita Cafe doesn't practive correct food handling proceedures. Shame on you!!! Please do not eat at Pita Cafe. If you have had a bad experience, please post. Together we can make the public aware of this restaurant's poor food handling and bad managment. May 2007.
Pros: N/A
Cons: Poor management. Unproper food handling.
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