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Businiess name:
Grandview Cafe
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Review by:
citysearch c.
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Review content:
My wife & I gave GC a 2nd chance last night. We had not been back since the OSU/Mich game last year when my wife slipped on an unclean floor less than 4 ft from the owner, who just stood by and watched her lay on the floor. He didn't attempt to help her up, apologize, or even seem remorseful. We entered GC last night to an empty bar with 3 bartenders standing around doing nothing. We waited to be seated for nearly 5 mins. I asked 1 of them if we could be seated and she said that it wasn't her job. After finally being seated on the patio, we ordered & waited for 1.5 hrs to get chicken wings and a chicken breast with a salad that was served at the time of the meal. During our wait there were 3 surrounding tables that were seated and served within 20 mins. However, all of them either sent there food back, received incorrect meals, or didn't receive everything they ordered. As our meal was served it was completely dry from sitting under lamp in the kitchen window for 30 mins or more. The server proceded to blame the food runner. We sent the food back & asked for our bill for the drinks. After a 10 min wait & no bill we went inside to get it from the bar. The server then spent another 10 mins at the computer trying to find our check, then she asked us what we had to drink. I asked to speak to a manager & they pointed to the bartender that told us that it wasn't her job to seat us when we entered. As I looked across the bar I noticed the owner, & I politely expressed my concerns to him. First he told me that we had 2 unlucky experiences, but then mentioned that he was aware that the service was poor at best, & that it had been that way for a while. Sadly, he remembered both of us from the fall that my wife took last year, & he should have since he did nothing to help her. As I was discussing the poor service with the owner the same managing bartender was washing some glassware & spilled dishwater on me. The owner just lowered his face into his hands. DON'T EVEN BOTHER!
Pros: GREAT LOCATION
Cons: SERVICE IS AWFUL, OWNERSHIP IS CLUELESS & UNCONCERNED, UNCLEAN, POOR QUALITY FOOD
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