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Businiess name:
Hard Rock Hotel Palm Springs
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Review by:
citysearch c.
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Review content:
When we arrived the girl at the front desk was making a hair extension appointment for herself. The staff was not professional. The hotel has a nice looking lobby, stylish building, the bed is comfortable and has a cozy down comforter and it's close to the casino and restaurants. Our wall mounted plasma TV that looked great, didn't work - they said they'd send maintenance but it was 10 PM when we returned to our room to discover that it didn't work. The room looked stylish, but you could hear the guests in the rooms on either side and could hear other guests in the halls late at night and early in the morning. We asked for a wake up call that never came, I guess I'm glad I could hear the other guests in the hall starting at 5:30 am or I wouldn't have awakened. The room was $250 with tax and it was disappointing, I wouldn't return again.
Pros: Stylish, centrally located
Cons: Noisy, poor service, overpriced for what you get
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