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Businiess name:
KAM Appliances
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Review by:
citysearch c.
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Review content:
I purchased several kitchen appliances from Kam thinking that it was a local company and the service would be good in the event that I needed repair service. Wrong! The fridge is still under warranty and stopped working a couple of months ago (and is still not repaired) I called for service and had to wait over a week for a tech to come out to repair. Found out that they only have 2 tech's that work for their repair service. They have been here 5 times over the past couple of months and the problem is still not resolved due to their error of ordering the wrong part, then they forgot to order the correct part which I found out two weeks later when I did not hear from them, then when the right part was in, the tech showed up without the part on his truck, then on the next visit they replaced the part and realized they diagnosed the problem incorrectly. The last tech here told me it would take 5 days for the part to come in...here it is two weeks later and they still do not have the part - over two months and still not repaired!
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