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Businiess name:
Mario Tricoci
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Review by:
citysearch c.
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Review content:
I was excited when I made this appointment for a haircut and blowdry. I was going to spend some of my hard earned money to pamper myself but ended up feeling just...angry. I had scheduled the appointment over the phone for a haircut and blowdry. The noise on the other end of the phone (laughing,ect) was loud but she did confirm the appointment and that is was for a haircut and blowdry. When I checked in for my haircut and blowdry - there was no problem. I arrived 15 minutes early and settled in to a very cramped waiting area with plastic ottomans and chairs. They had a very interesting collection of magazines covered in sticky plastic. Thought this was odd for a salon like this. When my name was called, my last name at that, I lost whatever hope I had that this was going to be a good experience. The woman was very nice about telling me she doesn't cut hair and that I must have made some sort of mistake when I booked the appointment. When I went down to the reception area to confirm what had happened, the receptionist confirmed it was only for a blowdry. Guess they didn't realize this when I checked in. She asked if I was interested in booking another appointment - guess what the answer to that was? No.
Pros: location is convenient
Cons: poor customer service
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