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Businiess name:
Robbins Brothers
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Review by:
citysearch c.
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Review content:
Before we decided to get engaged; I hinted by asking to stop in on jewelry stores. One day we went to an EE Robins and I enjoyed the company's atmosphere. Their sales personnel were great. There was no rush and no push to sell anything. I found a designer that I fell in love with and so did my boyfriend, Martin. I picked out the shape of diamond and Martin did the rest.
Then EE Robbins opened up a store in Tacoma. It was here that we met Sandy Parminder. What a guy; he is a keeper. His customer service is out of this world. He made us feel like we are family.
Then when the decision was to close the Tacoma store, we were told that we would have to go to Bellevue for our maintenance. We were disappointed. It wasn't for just one reason either. We both loved the customer service we received and missed the relationship we had with Sandy. It is one of those special places where not only is customer service important, but it is like a family when you can have a great rapport with your sales staff.
So when the decision came to close the Tacoma store, we decided to check out the new store, now called Morgan Jewelers. But it was nothing like what they had before. From that point on, it was our decision to travel to Bellevue for any future maintainence or future buying opportiunities.
Prior to us going to Bellevue, we would call to make sure Sandy would be working that day. One of the other enjoyments of seeing Sandy is discussing the football season. Sad to say, he is a Colts fan, but we forgive him. :>) Go Saints!
We highly recommend that anyone would at least give this store a chance prior to buying. You will definitely see a difference in the atmosphere and their customer service.
Happy Customers,
Martin and Akemi
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