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Businiess name:
Thai Ginger - Factoria
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Review by:
citysearch c.
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Review content:
we should have read the reviews! i don't normally use reviews as i feel that dining is a very personal, particular experience - i was very wrong in the case of thai ginger. first, the place is cramped and not at all pleasant. we had a tremendous viewof the men's room - if only the sensory experience had been limited to seeing versus having to smell the chemical odors...and worse! the service though is what really makes this place a terrible restaurant. the staff were very rude, they added a 20% tip on our check for a party of three, even though their service was horrendous (no pleasantries, no treating us as guests, mistakes with our order, and worse, padding the bill with items we did not order!) Finally, the food quality was way off the mark - the two curry dishes were average but the noodles were made with sugar or honey so that they were inedible. a chicken dish was undercooked (yuck) and the waitress simply did not take it back to the kitchen when we brought this to her attention - i couldn't believe it! the final straw was that the waitress added two items to our bill, an appetizer and another entree. we mentioned this to her but when she brought out the credit card slip the total included those items PLUS a 20% tip for herself! we will NEVER go back to the thai ginger, it was a horrible experience.
Cons: service, food taste and preparation, mens room smell
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