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Businiess name:
Allcases
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Review by:
citysearch c.
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Review content:
Unfortunately my experience with AllCases was the very worst one I ever had purchasing products on the Web (I do it a lot). Here it is why:
March 23 -- I placed my order and immediately received standard confirmation with promise to notify me about shipping (as it should be).
March 24 -- my account was charged for $142.71
March 30 -- I sent inquiry about my order status; no response.
April 1 -- I sent 2nd inquiry, and got answer that my order ""scheduled to ship on 4/6/11"".
April 8 -- I sent 3rd inquiry about shipment; no response.
April 12 -- I notified company that if I do not hear from them in 24 h, I would address this issue to the third party, and got response that the order ""will ship tomorrow"" (i.e. on April 13).
April 15 (not April 13)-- order shipped.
April 20 -- order delivered.
I.e. it took: 3/23 -- 4/20 to complete the purchase.
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