|
Review content:
I can not say enough about Dimend Scaasi. Isaac is truely a wonder jewelry expert: helpful, PATIENT, and brilliant. Dimend Scaasi provided the most gorgeous engagement ring I could imagine. My fiance wanted to have my ring made specifically for me and Isaac did exactly that. We live in Jacksonville, FL and were hesitant about purchasing a valuable diamond, sight unseen, online. We had even found a local jeweler to make the ring, once we found the diamond. However, I cannot emphasis enough how much Isaac made us want to have him as our jeweler just speaking via phone. He wasn't trying to sell us on his company; he just understood our resistance to purchase online over a local jeweler. Even so, he helped us purchase a diamond by answering my millions of questions and phone calls. Furthermore, he sent the diamond for inspection (after an amazing online viewing) and allowed return for full puchase price if unsatisfied. After we saw the diamond, we were absolutely stunned and relieved at how successful an online purchase can be. At this point, we had decided that Isaac had more patience and personalized attention via phone and email than our own local jeweler had in person. We decided he should make the ring. Isaac went further to mail two different ring setting to us to actually try on because we thought those two were definitely it. By the day they arrived, I had changed my mind on both settings and Isaac completely understood, accepted both back, and continued working with us to find the right setting. Then, my finance and I knew exactly what we wanted, told Isaac, and he went to work. I was out of the picture at that point, and my finace and Isaac went from there to create an amazing ring. We cannot express enough how wonderful our experience purchasing this priceless piece became from a google search that lead us to Dimend Scaasi. Thank you Isaac, Marta, and his entire devoted staff for their time, patience, and excellent craftsmenship.
Pros: Personal Service, Great Value, Excellent Craftsmenship
|