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Businiess name:
EZ Movers Inc.
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Review by:
citysearch c.
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Review content:
Here are the facts: (1) The movers were extremely sloppy. After they left, I counted about 20 problems (ranging from a chipped coffee table and 3 chipped armchair legs to a torn piece of furniture tied together with moving tape - so I wouldn't notice). (2) When I pointed out a few problems that I did notice, the foreman told me that I shouldn't worry. The company will take the damaged furniture and fix it. This was just a lie. I can tell you what happened in my case: I filled out an insurance claim on the E-Z movers webpage and I sent various emails with pictures of the damaged furniture. Then a few days later I received a letter by mail with the settlement figure: $36! (keep in mind that my furniture was over $15,000 new). This is a total joke! (3) The Customer Service is another joke. I called them for 3 days in a row, left messages, all to no avail. In the end, all they did was to send me to the Claims department. They couldn't care least about the customer. (4) The initial estimate ($425) had nothing to do with the final amount ($1075). Bottom line: If you've got any brains at all, do yourself a favor and find another moving company.
Pros: Arrived on time
Cons: Everything else
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