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Businiess name:
Mattress Firm Seattle Downtown
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Review by:
citysearch c.
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Review content:
I went to Sleep Country (Roosevelt) to buy a new mattress. I was helped by a salesperson almost immediately and after some bargaining, I decided on a twin size pillow top for about $375. When I came back to the store I told the man who came to greet me that I was there to pick up the bed. His smile immediately disappeared. He said ""didn't you bring someone else with you?"" and then glared at me. The salesman grumbled a bit under his breath and then said to pull my car into the loading area. I did so, and returned to the store. He was now selling to a woman and told me to wait. After about 10 minutes he rushed over to me, grabbed the mattress and instructed me to follow him through the store's back exit to the loading dock. He got to the edge of the dock, DROPPED my mattress down about 5 feet off the dock and said ""you take it from here."" ""What?"" I said, ""are you kidding? I can't carry that by myself and drag it 20 ft to my pickup and then get it in the bed by myself."" ""Sure you can"" he said. And just like that he left me there with my 8 year old son and a HEAVY mattress. Then a passerby saw me standing there (in shock) and I asked him to help me load the mattress into my vehicle.
Pros: Lots of locations
Cons: No customer service after you pay.
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