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Businiess name:
Renee Kelly's Harvest
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Review by:
citysearch c.
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Review content:
My best friend had her wedding at Renee Kelly's on Saturday. First of all, when we were there on Friday afternoon for the wedding rehersal, the lady was very rude. She kept stressing the fact that the bride did not bring her a wedding program, but she never told her to bring one. On the day of the wedding, the bridesmaids had bouquets that the groom's family made. There were stands for the bouquets at the bottom of a cardboard box and there was some tissue paper on top of them. We were rushed out of the castle because they had another event booked, and the box was left in the bridal suite. I called the castle when we realized what had happened and got the answering machine, so I left a message. In the meantime, two of the groomsmen drove back over there to try to get the box and they were not allowed to enter the castle. The thing to point out here is that they were aware that we left the box there. The next morning, the bride and groom drove over to the castle and inquired about the box. The owned insisted that someone from the wedding must have taken the box. They argued back and forth on this for about ten minutes and when the bride and groom insisted that it was still there, the owner told them they were free to search the trash. After searching through the trash and FINDING three out of four of the bouquet stands, they are approached by the police and forced to leave. The owner had called the police on them!!! This is the worst customer service I have ever experienced and the castle isn't even that great in the first place.
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