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Businiess name:
August
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Review by:
citysearch c.
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Review content:
I was disappointed with August. We had 9:30 reservations on Saturday night (4/26) We arrived at 9:20 and the hostess told us it would be a few minutes for a table. No big deal- the hostess was very sweet! She called us in at 9:45 and our 2 friends had not arrived yet. Not 5 minutes after we sat down, our waitress- a different woman- was pressuring us as to their whereabouts. She was very rude and said that if they did not arrive by 10 they would not be able to serve us. I tried to place an order for an appetizer for the table, and she told us that the chef would not do that since the rest of our group had not arrived yet. Our friends arrived 10 minutes after we sat down and the waitress was still rude! If you are accepting 9:30 reservations, you have to be flexible with a 10pm kitchen closure. Especially on a Saturday night! It?s not unheard of to wait 20 min for a table- even if you do have a reservation! The menu was small, but everything looked great. However, I was surprised that they did not have entree specials. Our food was delicious, but the experience was ruined by extremely poor service. Throughout our meal, we noticed other patrons drinking limoncello. We ordered dessert and asked if they had limoncello. Our rude waitress told us ?Yes, but it has to be offered to you.? RUDE! I can think of several other ways to POLITELY tell us it?s not available. I would never go back and I would not recommend it to anyone. The food was good, but our waitress needs to learn some manners! I would feel terrible if a friend received the same poor and untactful service as we did. I hope that the management takes note of this review and reevaluates some of their policies. This tiny restaurant is off the beaten path and word of mouth can be a great advertisement. In this case, there are tons of restaurants in South Philly that are much more accommodating and happy to serve their patrons.
Pros: good food, location
Cons: rude waitress, horrible service, made us very uncomfortable!
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