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Businiess name:
Family Auto Mart
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Review by:
citysearch c.
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Review content:
I spoke to these people on the phone before I drove 80 miles in the anticipation of purchasing an economical vehicle. I asked about a specific SUV on the phone and was told that it had sold but there were plenty of other SUVs in the same price range.
When I to the dealership, it was difficult to find someone to help me. Finally a man came out who seemed annoyed that he actually had to get off his behind to see if I needed help.
None of the vehicles were priced so I said I was interested in an SUV in the price range I had discussed with the man on the phone. The man at the dealership said, ""Oh we don't have any of those anymore. We have all of these right here and we can finance them for you."" Each of the SUVs that he pointed out to me were priced at $8,000 to $10,000 more then what I was quoted on the phone. I told him this and he replied, ""Well we do have one in that range. Its that little Kia in the back. But its engine doesn't run right.""
I was very upset. I felt lied to, taken advantage of and extremely disrespected. It was like they thought I am just a stupid woman that they can talk into buying any vehicle they try to sell me. I have seen similar SUVs for much less then the price they are selling them for. If I had know that the internet price and the phone quote were just a scam designed to lure people in to the dealership so they could pull a bait and switch I would have never wasted my time and gas to the Family Auto Mart.
DON""T TRUST THIS DEALERSHIP. THEY ARE LIARS AND SCAM ARTISTS!!!!
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