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Businiess name:
Ocean Star Restaurant
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Review by:
citysearch c.
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Review content:
a very poor rating due to service! I don't know if I had bad service due to me not being Chinese but based on the reviews I think it's across the board. When I first came in and was brought tea, the white tea container was spotted with tea leaves and was obviously dirty. I actually wanted to leave right then, but the place was pretty crowded around 10:30 a.m. so I thought I would still give it a try. The cart girls were very nice. I did NOT have any customer service issues with the cart girls...BUT the MALE waiters,, ALL OF THE MALE WAITERS are very rude. In the end, I asked for to go containers and one of the male waiters kept on saying ok you pay me now, you pay me now $15 you pay me now VERY VERY RUDELY and he rolled his eyes, as I was packing things in my hand. I asked him can I pack my food first. He said because we are busy, you pay me now. I will never come back ever again do to the service!!!!!! The food wasn't too bad, but not great!!! All of the individual portion size were way too small leaving the texture of the food mostly of rice wrappings. The only positive I would say is the price. I think many people come back because the price is very reasonable but I would never compromise price for service!! Or lack of...
Pros: nothing, maybe price
Cons: Everything, Service
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