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Businiess name:
Hooters
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Review by:
citysearch c.
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Review content:
A colleague and I decided to try this place for a late lunch. We sat at our table for 10 minutes waiting for a waitress to come over. The place was almost empty and we could see 3 waitresses, ignoring us and gabbing with each other about 10 feet from our table while a 4th waitress was standing by herself, repeatedly fanning her face with her hands and saying out loud ""it's so hot in here"" over and over again. I finally got up and asked the waitresses that were standing around talking with each other if someone could please take our lunch order. I sat down again and waited while they debated as to who was going to get our table. Finally, one of the waitresses came over and, without a ""hello"" or greeting of any kind, gave us a glaring look and angrily asked ""What do you want to drink?"" We gave her our drink order and when she returned to our table she just snapped ""HERE"" and literally slammed the drinks down hard on our table making a very loud noise, then wheeled around and walked away without saying a further word or asking us if we were ready to order our food. We were taken aback by her hostility, as if she was angry at us for sitting there and having to serve us when she could have, instead, been chatting at leisure with the other waitresses. Incidentally, my colleague is a very kindly middle aged stereotypical British gentleman with spotless, understated manners who almost never makes a fuss about anything but even he made a small comment to me about the waitress' behavior. I decided to get up and speak with a manger to find out what the heck was going on. We got up and went to the area where they sell their store merchandise and spoke to the girl there. I explained what had happened and she said we probably had waited so long to get service because there was a shift change going on and then she flagged this guy over. He introduced himself as the store manager and during my explanation as to what had happened he displayed a total lack of interest apart from grinning as if it were a joke and then laughing out loud when I told him about the waitress smashing our drinks down on the table and walking away (which he seemed to think was very funny). He then said in a very sarcastic, snarky voice ""Well, what do you want me to do about it?"" I thought ""Gee, I don't know, you're the store manager, shouldn't YOU know what you're going to be doing about it and tell me?"" Instead, I simply told him it appeared as if he had not much interest in doing anything about it and we would be leaving. He just laughed again as if to indicate it was all a big joke to him and he couldn't have cared less what we did and said ""Do what you want"". We left and will NEVER return again. This was definitely the worst and most incomprehensibly bad restaurant experience we had in Nashville. Disgusting.
Pros: Nothing
Cons: Horrible Experience
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