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Review content:
My existing and past vehicles were made by Honda and a couple other manufacturers; I decided to buy Honda this year when I need two new vehicles for my family transportation. After doing extensive research online, I submitted price inquiries to Truecar and Edmunds for new Honda CR-V 2012 LX/EX models. The best prices emailed to me came from Mr. Vu Tonthat, Internet Director at Spreen Honda in Loma Linda. His price quotes, for new Honda CR-V 2012, had been at least a thousand dollars lower than any other dealerships in LA and OC areas, which made me suspicious at first but motivated me to directly call his number to gauge, double check on prices and available inventory. Once I talked, verified and felt a potential good deal to save at least a thousand of dollars on a new Honda CR-V, I made a leap of faith to drive together with my family 60 miles away from home to Spreen Honda in Loma Linda on Sunday 03/04. When we got there, a knowledgeable salesperson, Robert Roberto, helped us out with test drive, vehicle color/model selection, and sale paperwork for a new Honda CR-V EX based on the exact price quoted in Vu Tonthat?s email to me two days earlier. The Internet price quote is only valid for 72 hours, so in order to buy at the quoted price, make sure to have the email printout with you or tell the salesperson about the price quote email, if you forget to bring the printout, so s/he can retrieve the email from Spreen Honda mail server. The finance manager, Derek, helped seal the deal with the sale contract signed, and I finally drove home the new Honda CR-V EX 2012, after spending about 3 hours at the dealership. It was the best new vehicle purchase experience I have ever had with the lowest price quoted honored, without any back and forth negotiation, great sale/finance services and no hassle of added vehicle options pressure.
Feeling very satisfied of my first Honda CR-V purchase on 03/04, I tried to contact Spreen Honda again for my second vehicle purchase this month. Per my request, Mr. Vu Tonthat emailed me the price quotes for new Honda CR-V 2012 as well as Honda Accord 2012, which were again the lowest prices in comparison to other dealerships quotes. After checking available inventory on the phone with Mr. Vu Tonthat, my family and I repeated the same 60-mile shopping trip to Loma Linda on Saturday 04/07. Another knowledgeable salesperson, Mr. John Lopez, helped us out with test drive of new Honda, vehicle model selection and sale paperwork of another new Honda CR-V 2012 EX model based on the same price quoted from Vu Tonthat?s emailed to me a day earlier. However due to an unexpected mistake in sales inventory, the black Honda CR-V EX I had selected was no longer available on site for purchase. Spreen Honda?s sale staff and management apologized for the mistake and promised to trade their in-stock vehicle with another nearby dealership for the same Honda CR-V EX model having the black color of my choice. The finance manager, Ms. Stephanie Smith, processed the sale contract via electronically transaction to my credit union for financing. We had to wait a little bit longer this time for the traded vehicle and I finally drove it home that evening. My new vehicle shopping at Spreen Honda this month was probably my second best purchase experience due to a longer wait for vehicle trade, but by the end of that day I was very happy to get the same good deal I had previously had last month and satisfied by the courteous treatment from the dealership staff/management.
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