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Businiess name:
Serratto
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Review by:
citysearch c.
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Review content:
We went with a group of 6 to Serrato's on a Friday night, and had reservations for 6 at 7:30pm. When we got there, they explained that our table was not free yet (there were still guests having desert at the table) and asked if we would like another table. Since the table that we made reservations for was a nice round table, we said we would wait. They were very apologetic, but we didn't mind waiting- it was quiet enough in the entryway to hear our conversations). Then, the hostess brought all six of us glasses of champagne while we waited. We got our table a little after 8. We ordered the clams as appetizers and they were delicious. They also brought us another appetizer, although I can't remember what it was (they apologized again for the late seating). We ordered the special of the night- paella, which was very good, and did not skimp on the seafood. Other meals that were ordered were the risotto, the pork, and the steak. Every dish was clean. We also ordered some deserts to share, which were also all eaten. The server brought out some desert wine at the same time, again to apologize for the initial wait. Overall, I can't wait to have another excuse to go there. The server and all other staff really knows how to keep customers coming back. Even if they did not bring us all the freebies, we enjoyed the atmosphere, the staff, and all the food. We will definitely be back again for a special occassion.
Pros: Customer Service, Ambience
Cons: So good, you won't want to leave (and thus, even with reservations you might have to wait)
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