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Businiess name:
Gallaghers Steakhouse
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Review by:
citysearch c.
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Review content:
Last weekend I was treated to a big apple surprise... a trip to NYC, my first! My boyfriend was the ultimate tour guide; Central Park, the Guggenheim, the Plaza, and two trips to the theater. As a thank you, I decided to treat him to a special dinner on our last night. My mistake was choosing Gallagher's. Our meal included cold lobster bisque, a limp salad, mediocre mushrooms, and overcooked steak. That being said, the mundane meal was the star of the Gallagher's experience. The service was indifferent to the needs of its patrons. The waiter provided limited knowledge of the menu and offered poor recommendations. The back waiter failed to deliver hot food or cold beverages, but did charge us for a drink we never ordered. I observed the same waiter coaching foreign guests re: tipping in America. Sadly, that was the only time, I saw him hustle all night! He attempted to coach me as well... Well, complaints were made...and obviously there is a trickle down effect from regional management. Apparently, Gallagher's waiters are Union, and the restaurant chain can't afford to fire substandard staff. The most expensive meal of an otherwise amazing trip was the unanimous low point. Consider Gallagher's the Great White STAY AWAY!!!
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