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Businiess name:
Pearl's Place
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Review by:
citysearch c.
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Review content:
My experience with Pearl's Place started out as a positive one but has ended on a very sour note. The bride of the wedding I was in ordered four Alfred Angelo dresses. ALL four dress were too small. When I received mine I quickly reordered the right size on a rush despite the no return policy. Later that week we all realized that ALL the dresses were drastically too small. Upon calling, Pearl's Place worked with Alfred Angelo and agreed to accept back the dresses and replace them for ones of correct size on a rush, charging shipping and a $30 restocking fee. Great, well because I'd already placed my ordered Pearl's Place (worked with Courtney Schulman who claimed to be the owner) REFUSED to accept my dress back and credit my account to let me in on the offer. She claimed it was Alfred Angelo. I called Alfred Angelo and they said its the dress shop's policy. Calling Ms. Schulman again she refused to help me basically claiming red tape that she was unwilling to bend. To sum, buyer BEWARE!!! The dresses are a good price for a reason, you get what you pay for. They price gouge individuals like myself and point their finger elsewhere just to make a quick buck. In my opinion this looks poorly on Pearl's Place AND Alfred Angelo. I will choose not to do buisness with either enity and recommend the same.
Pros: good prices
Cons: lack of willingness to work with customers in extenuating circumstances
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