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Businiess name:
Juvenex Spa
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Review by:
citysearch c.
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Review content:
Living in London, I wanted to spend a half day in a spa in NY during my week long holiday in the city. I found the Juvenex spa via this website and booked from London. I confirmed twice prior to the appointment (and once the day before!). Arriving at 9:30 am, I found there was no one at reception. The rooms were dark and silent. I called out, and finally a Korean woman came out - but did not speak English. The place was not particularly clean. I wasted one half day of my time and came away irritated as I had taken such particular care to confirm and re-confirm. When I called the manager later, he never called back to apologize and I still do not understand what happened.
Cons: poor service, empty place, un-professional
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