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Businiess name:
Moretti's
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Review by:
citysearch c.
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Review content:
Having heard what a great place Moretti's was we had a group of six that was excited for great Italian food. We had a reservation; once we were seated everything went wrong. Our appetizers came out and a minute later our salads followed. The food was good, but they were out of dessert (on a Saturday night?). Then, since they discourage split checks, we asked for an itemized bill after paying. When our server returned she realized that she had overcharged us $54 dollars. Not just a couple of bucks, or charged us for an extra meal, this was a large amount. When she went to take the amount of the check she asked if we would be changing the tip. When my husband answered in the affirmative, she wanted to know how much tip he wanted to leave. After finally asking for the entire charge to be cancelled and re-charged we were told that it was too hard to do that, finally we insisted. When we asked for the manager she was very unhelpful and didn't want to listen to our complaints, she actually walked away from us twice while we were trying to speak with her. Overall, service was poor but the food was good. The question to ask is what do you really want? Good food, poor service and to be charged an exorbitant amount?
Pros: Good Food
Cons: Poor Service and Establishment overcharges for large groups!
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