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Businiess name:
Poffie Girls Bridals & Formals
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Review by:
citysearch c.
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Review content:
This was the worst store experience of my life. They are the most disorganized, unprofessional, and disrespectful example of a store I have ever been to. My sales associate and final dress alteration woman were both amazing, that I can say. The problem is with the owner and management team. Every problem I had along the way (first dress came in incorrectly due to their oversight and the designer's, alteration not done properly - instead of being let out my dress was taken in, the hem being a jigsaw puzzle, the fact that I was lectured for 10-15 minutes on my eating habits and how I should diet, my veil that came in incorrectly and had to be delivered 2 days prior to the wedding, the $20 that was shoved at me for being upset with the service, and then the horrible denial and ""it wasn't our fault"" attitude that I received after I sent my complaint e-mail) was made worse by the managers and the owner. Poffie Girls is run by absolutely ineffective and seemingly unorganized management staff who take absolutely no culpability for what they have done. The $3500 we spent there I regret every day. But, at the end of the day, I feel the worst for the wonderful employees (at least my sales associate and my final seamstress) who have to deal with the issues that are with that store. Being in business as long as they have been, I consider a miracle.
Pros: Decent range of dresses and prices.
Cons: EVERYTHING else.
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