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Businiess name:
Elon Salon
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Review by:
citysearch c.
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Review content:
Long story short, I made an appointment for color with a Master Colorist, Flonnie (also the owner) I didn't find out she was the owner until checking out at the register. I wanted the balayse technique for color I'd heard so much about. She insisted on doing foils. Then asked if I wanted a cut. I said ""NO"". she insisted on trimming a few pieces anyway which took her all of 20 seconds. She said they were uneven. Not too happy with my color but not complaining I went to the register to pay. There I got a shock as I was told my bill was over $200. I asked why, and was told 49.99 for a hair cut I never got, nor wanted. 30.00 for a protein conditioner they put on my head (they don't tell you its 30.00) and $99.00 for the foil technique I didn't want and another 30.00 for color gloss. When I asked for a manager Flonnie stepped up and said she was the manager/owner. I proceeded to tell her I wanted the haircut charge and conditioner charge removed from my bill as I never got a cut and wouldn't have had the conditioner had I known the price. She refused. Never have I dealt with such an unprofessional business woman. I was completely ripped off. I will never return to that salon. Beware, sneaky and unscrupulous owner and staff. Unbelievable.
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