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Businiess name:
Connecticut Veterinary Center
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Review by:
citysearch c.
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Review content:
My Mom and I had a shizu/yorkshire terrier. Years ago, Mom took him to the CT Veterniary center for their pet grooming services. They said it was going to be a few hours. We she went back to get him, they couldn't find him. Obviously appalled, my Mom began to interrogate them. Apparently what happened is that they send the animals out to a contracted grooming facility where they will wash your pet, clip their nails, and cut their hair. As mentioned in other posts, the inattentive and underpaid staff at the hospital forgot they sent Augie (our dog) out for grooming. 6 hours later, they located Augie and was returned to Mom. Augie had red marks on his skin from where the animal grooming facility blew dry his hair but at great temperatures causing massive irritation. Augie was shaking when he was returned to Mom. She swore she would never bring him back there. I had my own dog, Lady, who was a mix between a collie/shepard/labrador who I did continue to take there. She was 17 years old when I had to put her down because she had no muscle tone, incontenence and severe arthritis. There were many times I had to hold her up so she could go to the bathroom. Last year, Mom had to put Augie to sleep. He had dimentia, blind, deaf, arthritis and open sores that would appear out of nowhere. She had begun taking him to another vet in West Hartford (PetCare). The staff there were EXTREMELY knowledgeable and compassionate, obviously concerned with any animal's well being. As with any pet owner, when it comes to having to put an animal to sleep, it hurts beyond words. But this staff was amazing. They didn't just euthanize Augie and kick us out, they allowed Mom to be in the room with him and stay there as long as she wanted to once he was gone. CT Veterniary kicked me out only minutes after I put Lady down. As far as the staff, it seems the criteria for employment is to have a pulse. That's it. Go to Dr. Lauren M. Mascola, DVM for the BEST care for your animal
Cons: Extremely unprofressional and greedy
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